Refund and Cancellation

Returns Policy

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy.

Cancellations and Returns

If I request for a replacement, when will I get it?

Which products are not eligible for returns?

Can items be returned after the time period mentioned in the seller’s Returns Policy?

Do I have to return the freebie when I return a product?

How do returns work?

I see the ‘Cancel’ button but I can’t click on it. Why?

What is the Buyer Protection policy?

What should I do if I have an issue with my product after the return period?

What are the checks done for an item that I’m returning?